Leaders need to demonstrate empathy, vulnerability, and transparency. Further, they need to hold their people accountable and hold difficult or critical conversations before challenges get out of hand. Vicki Z. Lauter explains how to do this with...
In 2016 we were introduced to the snake pit scandalous culture and sexual harassment of 21st Century Fox. Then we had Wells Fargo sales people running rampant opening accounts (for years) without customers approval.
Whoa! Do I need to ask if...
How is the “skill gap” affecting your company? More than 50% of employers have open positions for which they cannot find qualified applicants. When jobs remain open for longer than three months, it costs an average of $14,000 (with one in six...
As much as organizations throw around the word “accountability,” you’d think they’d be better at it. One out of two leaders – from C-suite executives to middle managers – is “terrible” at accountability, according to a recent...
It’s 2012 and the most important word in business today is Accountability. It means your employees are liable for their own actions. Lack of accountability on your employees part directly affects other team members and definitely has an impact...
