I’m going to go ahead and admit that I’d make a terrible accountant. If you wanted to hire me for that role, I’d urge you to do a pre-hire assessment, which will tell you, “This lady won’t be happy! She doesn’t pay attention to detail...

If the goal is to alienate new hires right off the bat, most companies succeed admirably. But what if the goal is to welcome, onboard, develop, and retain new hires? Well, then most small businesses are failing – and miserably at that. The...