Leaders need to demonstrate empathy, vulnerability, and transparency. Further, they need to hold their people accountable and hold difficult or critical conversations before challenges get out of hand. Vicki Z. Lauter explains how to do this with...

When it comes to leadership I can’t help but think about the K.I.S.S. principle (keep it simple stupid). People are complicated beings but we all like be treated with dignity and respect – simple right?

I recently heard from a longtime...

By: Sheri Dresser

Since the early 1900’s, there have been many models and much research presented on the subject of Emotional Intelligence. Daniel Goleman has been credited in spreading the concept of emotional intelligence (EI) into the...