Leaders need to demonstrate empathy, vulnerability, and transparency. Further, they need to hold their people accountable and hold difficult or critical conversations before challenges get out of hand. Vicki Z. Lauter explains how to do this with...

The year 2020 taught us that the future could be as close as next week or in two hours. The future is now, and employees are still feeling a bit of gridlock and uncertainty as COVID continues to dictate every corner of life.

Leaders, you can be...